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October 20, 2025
2. Why Credit Business Transactions Go Bad in Nigeria and the Way Forward (Episode 2) By: Butewa O. B. Mary FICA

2. Why Credit Business Transactions Go Bad in Nigeria and the Way Forward (Episode 2) By: Butewa O. B. Mary FICA

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In many developing economies, credit is the lifeblood of business. It allows firms to buy goods, produce, and sell before payment is made. It supports individuals who need funds to invest, expand, or survive between income cycles. In Nigeria, credit plays the same vital role; yet, across industries, credit transactions often deteriorate quickly into bad debts. This recurring pattern has created a cycle of distrust and caution among lenders and suppliers. The challenge lies not only in poor repayment habits but also in deep structural, economic, and cultural factors that shape the nation’s credit environment.

One of the first reasons credit transactions go bad in Nigeria is the weak credit culture that exists across business and social life. In many parts of the country, the idea of owing money is not always tied to a strong moral or financial obligation to repay promptly. Borrowers often view loans as negotiable promises, not strict commitments. This attitude can be traced to long years of informal business practices, where transactions were built on personal trust rather than documented agreements. In such an environment, delayed payment or even default is seen as part of the “normal” flow of business rather than a breach of responsibility. Over time, this weakens the very foundation of the credit system because lenders lose confidence in the repayment behavior of their clients.

Closely related to this is the problem of inadequate credit information. In advanced economies, credit bureaus maintain detailed histories of every borrower’s behavior—how much they borrowed, how promptly they repaid, and how reliable they are. In Nigeria, although credit bureaus exist, the coverage remains limited. Many small businesses, traders, and even some corporate clients are not captured in these databases. As a result, lenders—especially smaller financial institutions and suppliers—often grant credit without full knowledge of a customer’s previous behavior. When credit decisions are based on assumptions, personal relationships, or verbal assurances, the probability of default naturally increases.

Economic instability also plays a huge role in weakening credit performance. Nigeria’s economy has faced several years of inflation, currency depreciation, and unpredictable policy changes. When the naira loses value rapidly, the cost of imported materials rises, and the purchasing power of consumers declines. Businesses that borrowed money at one level of income suddenly find that their sales cannot keep up with costs. Similarly, individuals who take consumer credit struggle to maintain repayment when their salaries no longer cover basic expenses. In such an unstable environment, even well-intentioned borrowers find themselves unable to meet obligations, leading to non-performing loans and bad debts.

Beyond macroeconomic factors, the issue of weak risk assessment and monitoring is also critical. Many Nigerian enterprises—especially small and medium-sized ones—do not have structured credit departments. Credit is extended on the basis of familiarity or quick judgment rather than proper analysis of financial statements, cash flow, or character assessment. Some lenders focus on growth and market share rather than risk quality, granting loans to boost short-term results. Without thorough pre-credit investigation and post-credit monitoring, early warning signs of distress go unnoticed until the borrower defaults completely. In some cases, borrowers divert the funds for purposes different from what was agreed upon, making repayment almost impossible.

The legal and institutional framework for credit recovery is another major weakness. In theory, there are laws and courts that handle debt enforcement, but in practice, the process is slow, expensive, and unpredictable. A creditor seeking to recover a loan through the judicial system may spend years in litigation with no guarantee of success. This inefficiency emboldens delinquent borrowers who know that the chances of facing quick legal consequences are slim. Some even use legal delay tactics to avoid payment, while creditors are left to write off losses or settle informally. This weak enforcement environment contributes significantly to the high rate of bad debts in Nigeria.

Governance and ethical issues further complicate the situation. In corporate settings, insider lending and political interference in credit decisions are common. Loans are sometimes granted not because a project is viable but because the borrower is connected to decision-makers. Such loans often lack adequate collateral or feasibility studies, and when they go bad, institutions bear the losses. Similarly, in smaller enterprises, emotional or family ties influence credit judgment, turning financial decisions into social favors. These behaviors erode professionalism and accountability in the credit system.

Collateral issues also persist. Many borrowers do not possess assets that can easily serve as acceptable security. Even when collateral is pledged, documentation and registration may be incomplete. The process of liquidating collateral is cumbersome, discouraging creditors from pursuing it. Land ownership systems, especially where property titles are unclear or disputed, make it hard to convert pledged assets into cash. Consequently, lenders remain exposed, and the risk of default grows.

In summary, the quick deterioration of credit transactions in Nigeria arises from a combination of weak credit culture, inadequate information, poor risk management, unstable economy, legal inefficiencies, and governance lapses. To reverse this pattern, the solution cannot be singular. It requires a holistic approach involving policy reform, institutional strengthening, technology adoption, and behavioral change.

One key solution is to rebuild and strengthen Nigeria’s credit culture through education and awareness. Financial institutions, trade associations, and even schools can play a role in teaching the value of credit discipline. Borrowers must understand that credit is not a gift but a responsibility that affects their financial reputation. Consistent sensitization about the benefits of a good credit record—such as access to larger loans or better business partnerships—can gradually change attitudes.

The expansion and integration of credit information systems is another essential step. When every transaction—from bank loans to retail credit—is reported to a central bureau, lenders gain clearer insight into who is trustworthy. Policymakers should make credit reporting mandatory for all licensed financial institutions and encourage data sharing across sectors. This transparency discourages reckless borrowing and promotes accountability.

Furthermore, businesses must strengthen their risk management frameworks. Credit decisions should be guided by data, not emotions. Even small enterprises can adopt simple credit scoring methods, demand financial statements, and establish monitoring systems. Regular follow-ups, prompt reminders, and structured repayment plans can significantly reduce defaults. For larger institutions, continuous training of credit officers in financial analysis, ethics, and negotiation will improve decision quality.

Technology also offers a powerful tool for change. Fintech platforms now analyze alternative data—such as mobile transactions, bill payments, and purchase behavior—to evaluate creditworthiness. These systems are faster and less biased than traditional manual reviews. By partnering with fintech firms, banks and suppliers can access real-time insights, making lending more inclusive yet safer. Digital monitoring also allows early detection of repayment issues, enabling intervention before debts spiral out of control.

On a broader scale, policy and legal reforms are necessary to strengthen contract enforcement. Specialized credit courts or tribunals could be established to handle recovery cases swiftly. The National Collateral Registry should be expanded and simplified to make it easy for lenders to register security interests and repossess assets legally. Clear, predictable enforcement will discourage willful default and attract more confidence into the credit system.

Another important step is the promotion of credit insurance and guarantee schemes. Institutions such as the Nigeria Incentive-Based Risk Sharing System for Agricultural Lending (NIRSAL) already provide partial guarantees to lenders in high-risk sectors. Expanding such mechanisms to other industries will cushion losses and encourage more sustainable credit expansion. When lenders know part of their risk is covered, they are more willing to extend credit responsibly.

Macroeconomic stability also plays a supportive role. A stable currency, predictable interest rates, and low inflation help borrowers plan better and maintain repayment schedules. Government policies that promote job creation, manufacturing, and exports improve cash flow within the economy, reducing defaults. At the same time, encouraging formalization of small businesses through registration and tax incentives ensures that more enterprises become traceable and creditworthy.

Finally, integrity and governance reforms must underpin the entire system. Credit decisions should be guided by merit, not favoritism. Institutions must establish clear accountability for officers who grant risky or insider loans. Transparent processes, external audits, and compliance checks will restore confidence. Likewise, borrowers should view credit as a partnership built on trust and honesty. When both sides act responsibly, the cycle of bad debt begins to weaken.

In conclusion, credit is not merely a financial instrument; it is a reflection of a society’s discipline, transparency, and mutual trust. Nigeria’s struggle with rapidly failing credit transactions is a symptom of deeper systemic and cultural issues. Yet, these challenges are not insurmountable. By nurturing a stronger credit culture, enforcing transparency, adopting technology, reforming legal processes, and upholding ethical standards, Nigeria can transform its credit landscape from one of constant loss to one of sustainable growth. The process will require patience and consistent effort, but the rewards—a more vibrant economy, thriving businesses, and restored financial confidence—are worth every step of the journey.

NO. 12

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